Dog Information Form
Cat Information Form
Dog Walking Contract
Cancellation requests can be made via phone, email, or text
All clients receive one fully refundable cancellation per month (when you cancel by 9 AM the day prior to the walk). For any additional cancellations that month, you will be charged a cancellation fee equal to 50% of the walk.
Last-minute cancellations (cancellations requested after 9am the day prior to the walk) incur a cancellation charge equal to the fee of the cancelled visit(s), up to $50.
We understand the need to cancel for multiple days due to vacations or out of town business trips or other reasons. If you need to cancel 3 or more consecutive days in which you have walks please contact management at least 14 days in advance to avoid incurring a charge for those cancellations.
This link herewill send you to Montgomery County’s website to register your dog.
Pampered Pups by Marissa will make all reasonable attempts to drive safely to your home and care for your pets as soon as possible in inclement weather. However, we strongly recommend that you give a house key to a trustworthy neighbor in case roads are closed, dangerous or impassable due to ice, snow, floods, etc. Pampered Pups by Marissa reserves the right to cancel visits if walkers are unable to safely reach your home. The service schedule may be changed, interrupted, altered or cancelled due to circumstances.
Yes, all dog walkers and pet sitters are insured and bonded through kennel pro.
Yes, the dog walker/pet sitter that will be coming to your home to take care of your furbaby will come to the initial consultation. This is so you can meet them and we want to make sure your furbaby and the dog walker/pet sitters meet and get to spend sometime together before service begins.
A consultation with Marissa and your dog’s walker is required prior to starting services. The consult is an opportunity for us to meet your dog and develop his or her routine. Consults are scheduled Monday through Friday after 5:30pm and Saturday and Sundays before 2:00pm, these are subject to availability.
Please have two copies of your house key and the paperwork that is available on the website or via email filled out and ready to go over, and please allow 30-45 minutes for the consult.
Yes, the same dog walker/pet sitter will come each time to care for your furbaby. If they can’t make it, Marissa will cover them, if she can not then we would set up a separate meeting for you and your furbaby to meet another dog walker/pet sitter.
Services will be paid by credit card or banking information through PayPal or Intuit Quickbooks, an invoice will be emailed the weekend prior to the start of the week.
Payments are due at the first day of service each week for dog walking and the day you leave for pet sitting. If payment isn’t received within 2 days of start of service there will be a $5 per day late fee applied to the invoice until payment is made.
Pampered Pups by Marissa covers a 10 mile radius of Lansdale 19446.
Cancellation requests can be made via text or email. Requests should be made 24 hours prior to service. Same day cancellations will be accepted but you will be charged for service.
We are available at an additional charge.
Yes, we do!
Still have a question?
We simply met to discuss my situation, actually, the cats because they need to be medicated daily. I am completely comfortable and assured with her and I will hire her for any jobs in the near future.Sarah F.
She is great. She watched my cats who are a bit elderly. She sent pictures and it meant the world to me . Thanks Marissa!Joanne
Marissa is awesome!!! Takes excellent care of dogs and stays in contact with you at all times. I would highly recommend Marissa for pet sitting.Amy
Marissa was great to work with and Dave was really flexible. He even came an extra day when we couldn’t get home from vacation on time! Our cat loves Dave and we will be using this service again!!Alyse