Dog Walking Cancellation Policy
**Snow/Ice cancellations do not follow the above dog walking cancellation policy, NO charge will be applied due to snow/ice cancellation regardless if Pampered Pups by Marissa or the client cancels**
Cancellation Policy for Overnight Service & Pet Sitting Visits
**Weather conditions, family emergencies, and Covid related cancellations will be dealt with case by case, so please reach out to me directly to discuss**
The link below will take you to the Montgomery County Pennsylvania website for dog registrations.
Pampered Pups by Marissa will make all reasonable attempts to drive safely to your home and care for your pets as soon as possible in inclement weather. However, we strongly recommend that you give a house key to a trustworthy neighbor in case roads are closed, dangerous or impassable due to ice, snow, floods, etc. Pampered Pups by Marissa reserves the right to cancel visits if walkers are unable to safely reach your home. The service schedule may be changed, interrupted, altered or cancelled due to circumstances.
Yes, all dog walkers and pet sitters are insured and bonded through kennel pro.
Yes, the dog walker/pet sitter that will be coming to your home to take care of your pet will come to the initial consultation. This is so you can meet them and we want to make sure your pet and the dog walker/pet sitters meet and get to spend some time together before service begins.
A consultation with Marissa and your pet’s caretaker is required prior to starting services. The consult is an opportunity for us to meet your pet and develop his or her routine. Consults are scheduled Monday through Friday after 5:30pm and Saturday and Sundays before 2:00pm, these are all subject to availability.
Please have two copies of your house key and the paperwork that is available on the website or via email filled out and ready to go over, and please allow 30-45 minutes for the consult.
Payments are due at the first day of service each week for dog walking and the day you leave for pet sitting. If payment isn’t received within 2 days of start of service there will be a $5 per day late fee applied to the invoice until payment is made.
Pampered Pups by Marissa covers a 10 mile radius of Lansdale 19446.
Yes, for an additional charge. Please inquire within.
Yes, we do!
Please click the link below to get in touch with us and begin our partnership!